Virtual Instructor-led training (vILT):
Virtual Instructor-Led Training (vILT) refers to traditional classroom-style learning where an instructor teaches a group of learners in a virtual classroom. The training takes place online, allowing participants to engage in real-time learning sessions through virtual platforms, often facilitated by an instructor using video conferencing tools.
Business Purpose: XYZ Company has received a 15% increase in customer complaints regarding a lack of communication from this community-based company. Since the company serves the community, leadership has proposed that each department come up with a website utilizing Google Sites to communicate events and general information, bringing customer feedback up by 20%.
Target Audience: HR Department, Outreach Department, Marketing Department at XYZ Company
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Tools Used:
Microsoft PowerPoint
Mentimeter
Zoom (for facilitating presentation)
Supporting Documents: